Privacy Policy
Effective Date: August 25, 2026
T Star Pools respects your privacy and is committed to protecting the personal information of our customers.
Information We Collect
T Star Pools may collect personal information including your:
- Name
- Phone number
- Email address
- Service address
- Information related to your pool, equipment, service appointments, and customer inquiries
How We Use Your Information
We may use your personal information to:
- Schedule and provide pool maintenance, repair, installation, water testing, and other services
- Communicate with you regarding appointments and service visits
- Respond to questions and customer service requests
- Provide estimates, invoices
- Send service reminders and updates
- Send SMS/text messages when you have provided consent
- Operate and improve our business and customer service
SMS/Text Messaging
If you provide your mobile phone number and consent to receive text messages from T Star Pools, we may send you text messages regarding appointment scheduling, appointment reminders, technician arrival notifications, service updates, estimates, customer support, and other communications related to services you have requested.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a message. You may reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing goods or services.
SMS consent and mobile phone information will not be shared with third parties or affiliates for marketing or promotional purposes.
How We Share Information
T Star Pools does not sell or rent your personal information.
We may share information with service providers that assist us in operating our business, such as payment processors, scheduling and business software providers, telecommunications and messaging providers, and other vendors necessary to provide services to our customers.
We do not share SMS opt-in information or consent with third parties for their own marketing purposes.
Protecting Your Information
T Star Pools uses reasonable administrative and technical measures to protect personal information from unauthorized access, use, or disclosure.
Your Choices
You may contact T Star Pools to request that we update or correct your personal information.
You may opt out of text messages at any time by replying STOP.
Contact Us
If you have questions about this Privacy Policy or how T Star Pools handles your information, please contact us using the phone number or email address listed on our website.
T Star Pools